I smell a stinker – lacking Supply Chain Visabilty, Customer Service??..hmmm

After eating my own body weight in mince pies I have been reflecting on my online Chrimbo Shopping Experiences.

Big Winners – Play and Amazon – you made my fella a very happy man with a big pile of Jack Bauer…

Stinky Losers – Graham and Green – you pong big time. A lower price marked on the item you shipped compared to what I actually paid – still no response to TWO “customer service” emails I have written – boooo to you. I fell for voucher codes. 7 days for a shipping cost of £7!! You are kidding me!! Shop at own peril folks….

And now, to The Dark Knight on Blu Ray – thanks Play.com….

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One Response to I smell a stinker – lacking Supply Chain Visabilty, Customer Service??..hmmm

  1. TwoTerminals says:

    Taking the money and running is never a great strategy for customer retention. In the current climate traffic is readily available , but spending customers are scarce. Nice first post.

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